Shipping policy
Shipping Policy
Last Updated: September 2026
At Zovea Labs, we are committed to making sure your order reaches you safely and on time.
Order Processing & Dispatch
- Orders are processed and dispatched within 3–4 working days after the order is confirmed.
- Orders placed on weekends or public holidays will begin processing on the next working day.
- Once your order has been dispatched, you may receive a confirmation or tracking update where applicable.
Delivery
Delivery times may vary depending on your location, courier service, weather conditions, and other circumstances beyond our control. While we aim to deliver orders as quickly as possible, the 3–4 working days refers to our processing/dispatch time, not necessarily the total delivery time.
Delays
Occasionally, deliveries may be delayed due to:
- Incorrect or incomplete shipping information
- Public holidays
- Weather or unforeseen circumstances
- Courier service disruptions
- High order volumes
If your order is significantly delayed, please contact us and we'll be happy to assist.
Shipping Information
Please make sure your name, phone number, and delivery address are accurate when placing your order. Zovea Labs cannot be responsible for delays caused by incorrect or incomplete information provided at checkout.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: Info@zovealabs.com
Phone: +92 300 4428682
Zovea Labs — Beauty with Confidence.